Mobile Hydraulic Field Service Technician - Northampton

Ref: MSST – NORTHAMPTON

Location: Northampton

We are seeking an outgoing and competitive Mobile Hydraulic Field Service Technician servicing hydraulic hoses repairs in our Pirtek center and on-site in surrounding areas.

We are looking for self-motivated individuals who can work well as part of a team. We would prefer experience in a mechanical plant or engineering background and will offer training for the right person. There will be an after-hours call-out roster which is on a 24-hour basis which you will be expected to undertake and includes weekends and bank holidays all year round. You will need to hold a full UK driving license and be willing to complete an online driving license check.

Key functions & responsibilities

• The central role will be to provide a professional On-site Hose Replacement Service to Pirtek customers. This role will include being part of a 24 hr ‘on-call’ rota with other franchise technicians.
• Candidates will be expected to actively promote Pirtek products and services to existing and prospective customers throughout their given territory.
• The candidate is expected to maintain the highest levels of health and safety practice including the mandatory use of Personal Protective Equipment where applicable.
• The day-to-day management of a Mobile Sales and Service Unit (MSSU) includes:
• Maintaining sufficient stock levels within the MSSU as per a franchise-supplied stock list.
• Performing routine maintenance checks by the MSSU defect checklist
• Ensuring the MSSU is kept clean and tidy inside and outside
• Managing all Pirtek-supplied documentation within the MSSU including technical and procedural updates
• To assist Centre staff within the franchise when requested
• To attend Pirtek training courses as requested by management
• Good personal presentation and adherence to Pirtek policies and procedures

Skills & competencies

• Basic mechanical knowledge
• Good manual dexterity and physical ability
• Good communication skills both orally and in writing
• The ability to present yourself professionally and courteously to customers and staff
• The ability to work unsupervised and to time constraints
• Ability to effectively communicate technical information to engineering personnel
• Successful completion of the Pirtek Induction and Training programs (based in Birmingham) and subsequent on-site assessments as requested by management

Work experience

• Ideal person to have plant or motor trade background or experience with hydraulics
• Work experience in a technical/engineering environment is advantageous but not essential.

Educational requirements

• Full driving licence required