Sr. Service Technician

Category: Manufacturing/Production
Job ID: R25_0000007190
Brand Motion
Status: Full-time
Job Type: On-Site

Under limited supervision, the Senior Service Technician repairs, services, and builds standard and custom systems for complex and non-routine hydraulic, fluid power, electrical, and mechanical systems. The Senior Service Technician provides guidance to less experienced Service Technicians.

JOB DUTIES

• Performs maintenance on assigned customer products that come through the service shop.
• Disassembles cleans, and inspects system components for repair.
• Prepares job form listing parts and works necessary to perform the repair.
• Designs, fabricates, machines, and welds parts and components.
• Repairs hydraulic, fluid power, electrical, and mechanical systems. And other related items.
• Tests repaired equipment for performance and prepare for shipment or long-term storage.
• Assist customers by answering specific technical questions to help the customer understand the work to be done.
• Responds to customer inquiries regarding products, provide quotes, and handle order entry. Due to experience & training, may handle more challenging inquiries.
• Builds customer relationships to drive repeat business by relating to the customer and driving process improvements.
• Assists less experienced Service Technicians with addressing customer needs.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and at least five (5) years of shop experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Ability to read hydraulic schematics.
• Strong mechanical knowledge.
• Ability to operate shop equipment safely.
• Strong communication skills are required.

PHYSICAL DEMANDS:

• Push/pull up to 100 pounds
• Lift/carry up to 100 pounds
• Lift bulky objects
• Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.
• Working conditions may be indoor and/or outdoor. The noise level may be loud at times.
• Ability to work overtime and weekends as needed