Mobile Plant Fitter

locations: Birmingham, GB, Milton Keynes, GB, Coventry, GB, Northampton, GB
time type: Full time
End Date: April 4, 2025 
job requisition id:R-2023-3718

Job Description:

You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques.

As a Finning Enginee, you will receive:

Salary £38,500 - £43,800
25 days holiday (+ option to purchase up to 5 extra days holiday)
Annual Bonus
Annual Tool Allowance
Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
Access to company share scheme
Up to 7% pension (matched by company)
life insurance
Laptop and phone, industry-leading CAT product training
Overtime

Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, and length of service & recognition awards.

Main Job Functions

Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialized equipment, to provide the customer with information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.

Education and Experience

LDV driving licence
Formally trained (NVQ Level 3 in Land Based Engineering / Plant Maintenance preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice.
Experience in a variety of construction and static machines essential

Specific Skills

Work autonomously on your initiative as well as part of a team 
Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
Strong planning and organizational skills with the ability to work in high-pressure situations and to tight deadlines             
Effective problem solver with strong analytical skills
Motivated and Dynamic Self-starter

Knowledge

Knowledge of the use of field-based diagnosis tools and equipment essential  
Heavy Earth Moving equipment operating knowledge
Experience in a variety of construction and static machines essential