Forklift Operator

SUMMARY

Reporting to the Operations Supervisor, the Material Handler is responsible for a variety of warehouse tasks using an RF and various material handling equipment. The material handler follows best practice processes to ensure we are efficient and accurate and provide quality and on-time orders for our customers.

SHIFT: MIDNIGHT - Sunday to Thursday 11:00 pm-7:00 am

WALKIE OPERATOR 

RESPONSIBILITIES

• The material handler plays an important role in meeting customer agreements, including productivity, accuracy, and service level.
• Responsible for the handling of products for various operational processes, including receiving, order picking, shipping, and inventory control.
• This role requires the use of material handling equipment and RF technology.
• Follows Standard Operating Procedures to ensure quality and consistency are achieved.
• Completes material handling tasks as presented on the RF, scanning where possible to avoid manual keying.
• Participates in inventory activities including physical inventory counts and cycle counts.
• Moves empty pallets, depositing them at the designated pallet holding location.
• Keeps the warehouse clean, orderly, and free from obstructions, with all debris placed in proper containers or designated areas.
• Operates equipment and completes tasks in a manner consistent with company Health & Safety policies.
• Demonstrates respect for the organization’s values, while maintaining and upholding company policies and procedures.
• Other duties as assigned.

EXPERIENCE

Two (2) years warehouse experience, with one year’s operating material handling equipment (MHE) with a proven track record for safety.
Previous experience with RF-based Warehouse Management System (WMS), preferably Red Prairie.

COMPETENCIES 

SKILLS

• Knowledge of warehouse processes, including receiving, order picking, shipping, and inventory control.
• Organized and strong attention to detail.
• Able to adapt to change and easily adopt new processes required to meet changing business needs.
• Able to work in a structured environment and follow instructions.
• Knowledge of WMS RF Scanner.
• Experience with Red Prairie WMS is an asset.

CUSTOMER SERVICE AND “OUR WAY” CULTURE

• As a team member, works collaboratively with Metro employees in a team-oriented environment.
• Exceptional customer service attitude.
• Look for ways to say “Yes” to the customer (internal and external).
• Promote and support team member-driven social initiatives.
• Follow established processes and achieve customer Key Performance Indicators (KPIs).
• Commitment to quality of work.
• Approachable, positive interpersonal style.
• Maintain open, honest relationships.

HEALTH & SAFETY

• Without compromise, maintain a safe and clean work environment.
• Follows the Occupational Health and Safety Act including safety, violence, and harassment laws.
• Reports any hazards in the workplace to management.
• Must not use or operate equipment in a way that puts oneself or others in danger.
• Must not put other workers at risk by their actions.
• Ensures safety accidents and incidents are immediately reported to management.