Service Engineer

Locations: UK-Dungannon
time type: Full time
posted on:Posted Today
End Date: November 29, 2024 (8 days left to apply)
job requisition id: REQ-7308

Job Description:

Position : Service Engineer - Terex Washing Systems

Location :  Dungannon

Reporting to :  TWS Installations & Commissions Manager

The Service Engineer will be responsible for providing a first class service to our dealers and customers worldwide through the installation, commissioning and servicing of TWS equipment, as well as providing technical assistance, parts support and training on our products.

Main Duties & Responsibilities 

Work as part of a dedicated team delivering first class service to dealers and customers.
Provide technical support to the Global on Terex Washing Systems Dealer Network.
Carry out maintenance and servicing on Terex Washing Systems machinery.
Cooperate with Product Group Engineers to develop performance and test criteria for new products and product upgrades.
Investigate and resolve customer problems in a timely manner.
Research and respond to customer enquiries on parts, in conjunction with the Parts Department.
Travelling extensively world wide to locations of dealers and customers.

Experience & Qualifications:

A minimum of 3 years technical service maintenance experience, preferably within the materials processing industry.
Good general mechanical and electrical maintenance skills.
Working knowledge of Diesel-Hydraulic and Electro-Hydraulic systems.
Ability to read drawings and technical publications.
Ability to weld would advantageous.
Ability to work effectively across a range of cultures.
A valid clean drivers licence and passport.
Computer literacy and experience in the use of Microsoft Office.

Knowledge, Skills and Abilities:

A “Can do” attitude and ability to interact with a multi-functional team.
Excellent ambassadorial, negotiation and influencing skills.
Logical problem solving ability.
Ability to work in an environment that is fluid with constantly changing priorities.
Customer focus.
Action Orientation.
Excellent verbal,  written and listening skills.
Highest level of integrity, honesty and trust.
Drive for results.
Business Acumen.
This above description is non-exhaustive and there may be additional duties in accordance with the role.

We reserve the right to enhance this specification.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

Terex Overview:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture.  We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. 

While our operations are global, each office or factory is a close-knit community.  We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement.  It's an exciting time to be part of the expanding manufacturing sector - come join us!

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law.

 The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.