Technical support

Do you want to help provide technical advice and ensure a good customer experience, both by phone and email? You will have an exciting job in our growing company with values such as good service, presence, loyalty, and honesty. You will experience an informal and flat structure with high ceilings and good humor.
You may have a background as a technical customer service representative, repair technician, electrician, or IT technician with technical flair and a good understanding of controls. Most importantly, you have a strong service mindset and are passionate about solving technical issues via phone and email.
For our electrical department, we are looking for a support technician who will help ensure our continued growth.

job:
You will play a central role in managing, recording, and solving support tasks. The tasks include setting up and operating controllers (PLCs), windows, routers, and firewalls. You will also be involved in updating our training materials for customers and eventually be able to participate in the handover and start-up of installations. Part of the support will also be the sale of spare parts. You will have the opportunity to draw on knowledge and experience across the organization.

Qualifications:
•    Excellent IT skills
•    Used to working with PLCs, routers, etc.
•    Knowledge of setting up Windows PCs and firewalls
•    Technical understanding of electrical engineering
•    Fluent in written and spoken Danish and English and preferably German or French
•    Excellent communication skills in relation to customer support

You are offered:
Salary & pension that corresponds to your qualifications and skills.
We are a flexible workplace with great potential and a clear long-term vision that offers a responsible and independent job. Through committed effort, you will have the opportunity to shape your own development as well as that of the company. It is important that you thrive in an informal environment with an unpretentious, relaxed, and humorous tone. We prefer you live in the local area.

Workplace: Videbæk, Denmark

Employment:
As soon as possible, but we are happy to wait for the right person. If you have any questions, you are welcome to contact Bjørn Westengaard on 4035 8283. Send the application and CV to lk@fibointercon.dk.