Field Service Engineer - High -Pressure Pumps

Requisition ID:  40105

Job Location(s):  Apodaca, MX Santiago De Queretaro, MX Santiago De Queretaro, MX Mexico City, MX Queretaro, MX Reynosa, MX Reynosa, MX Reynosa, MX

This position will not be eligible for relocation benefits.

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following:

•    Provide technical product advice and post-sales support to internal and external customers
•    Work closely with Danfoss High-Pressure Pumps Sales to demonstrate the value of High-Pressure Pumps, Energy Recovery Devices, and Valves.
•    Provide technical support as well as backup to customers on commissioning support (including creating and maintaining customer drawings and specifications), product queries and technical issues, and processing of service/warranty claims.
•    Conduct product training for internal/external Sales, customers, wholesalers, Sales partners, and service partners.
•    Carry out activities by Danfoss quality procedures.
•    Carry out other duties as may be required from time to time
•    Plan and co-ordinate all resources required for timely completion of routine repair and maintenance activities
•    Plan and manage all engaged external providers, who provide specialized servicing for high-pressure loop qualification and testing activity
•    Provide frontline support for technicians

Background & Skills

Key Requirements:

•    Preferably a minimum of 5 years experience in the desalination industry
•  Minimum Associated technical degree in Engineering or relevant years of industry experience in Mechanical/Mechatronics/Electronics & Control System Engineering
•    Independent, self-motivated, self-organized
•    Results-oriented and eager to contribute
•    Ability to effectively present information in one-on-one and group situations to customers and coworkers.
•    Good communication skills. English and Spanish are mandatory.
•    Knowledge and experience in High-pressure applications (Sea Water Reverse Osmosis as an example)
•    Able to work calmly under pressure – experience in commissioning activities 
•    Travel primarily in North and Central America, the Caribbean. Travel to other regions as needed.
•    Ability to travel up to 75% of the time, sometimes at short notice

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all the requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role of Danfoss as an organization.

Employee Benefits
We are excited to offer you the following benefits with your employment:

• Bonus system
• Paid vacation
• Flexible working hours
• Possibility to work remotely
• Pension plan
• Personal Insurance
• Communication package
• Opportunity to join Employee Resource Groups
• State-of-the-art virtual work environment
• Employee Referral Program