Heavy Equipment Field Mechanic

Description

United Ag & Turf is a John Deere Dealership with multiple locations across Texas, Oklahoma, Arkansas, and New Mexico. United Ag & Turf serves customers in a variety of industries such as commercial, construction, and agricultural, as well as, consumers. United Ag & Turf strives for exceptional customer experience throughout all our locations and departments including parts, sales, service, and transportation.

Independently performs and completes on-site diagnostics, service repairs, and maintenance work on customer agricultural, commercial, and turf equipment. May require some direction or guidance from the Field Service Manager.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment and technology
• Performs diagnostics and repairs in the field as required
• Maintains accurate inventory of parts kept in stock on service vehicle
• Mentors Service Technician and Apprentice Technicians
• Identify and communicate solutions for customer service opportunities in areas of responsibility
• Accountable for billable time and assigned work orders
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on-time submittal of information.
• May participate in Service EDUCATE Training programs required for the development of skills and knowledge
• Operates and maintains vehicles, tools, and equipment required to perform job responsibilities
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

Benefits:

• Competitive Pay
• 401K with company match
• Health Insurance
• Paid Holiday and Paid Time Off
• $1000 annual tool allowance
• 100% paid uniforms

Required Education, Skills, and Experience

• 4+ years of experience performing service repairs.
• Outstanding interpersonal and customer service skills.
• Ability to perform complex repairs and required maintenance using special tools.
• Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
• Ability to use computers, vehicles, and equipment.
• Ability to lift at least 75 lbs. repeatedly.
• Advanced or Master Service Technician certification preferred.
• Forklift certification is preferred.
• High school diploma or equivalent required.
• A valid Driver’s License is required.